Refund policy

At SINBNE, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your order, we are happy to accept returns within 14 days from the date of delivery. Please review the following guidelines and procedures to initiate a return:

To start a return, you can contact us at info@sinbne.com

Return Eligibility:

Items must be unused, in their original condition, and with all original tags and packaging intact.
Personalized or custom-made items are not eligible for return, as they are specially crafted for you.
Initiate Return:
To initiate a return, please contact our customer support team at info@sinbne.com. Provide your order number, item(s) you wish to return, and the reason for the return. Our team will guide you through the return process and provide you with a Return Authorization (RA) number.

Return Shipping:
The customer is responsible for arranging and covering the return shipping costs. We recommend using a trackable shipping method to ensure the safe and timely return of the items. Please include the RA number on the outside of the package for easy identification.

Inspection and Processing:
Once we receive the returned items, our team will inspect them to ensure they meet the return eligibility criteria. If the items are approved for return, we will process your refund.

Refund Process:

Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items:

Final sale items, as explicitly mentioned in the product description, are not eligible for return or refund.
Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund.

If you have any questions or need further assistance regarding our return and refund policy, please don't hesitate to contact our customer support team. We are committed to ensuring your shopping experience is enjoyable and hassle-free.

Note: This Return and Refund Policy is subject to change without prior notice. Please refer to the most recent version available on our website for any updates.